Terms & Conditions

1. Introduction

Welcome to Tidelune ("we," "our," or "us"). These Terms & Conditions ("Terms") govern your use of our yacht charter services and website located at tidelune.com (the "Service") operated by Tidelune.

By booking a charter or accessing our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Service Overview

Tidelune provides premium yacht charter services in Canada, including but not limited to:

• Daily yacht rentals
• Sunset cruises
• Corporate retreats
• Private events
• Multi-day charters

All services are subject to availability and weather conditions. We reserve the right to modify or discontinue services at any time.

3. Booking and Reservations

3.1 Booking Process

To book a charter, you must:

• Be at least 18 years of age
• Provide accurate and complete information
• Pay the required deposit as specified in your booking confirmation
• Agree to these Terms & Conditions

3.2 Confirmation

Your booking is confirmed only upon receipt of payment and our written confirmation. We reserve the right to refuse service to anyone at our discretion.

3.3 Availability

All charters are subject to vessel availability and suitable weather conditions. We will make reasonable efforts to accommodate your preferred dates and times.

4. Payment Terms

4.1 Pricing

All prices are quoted in Canadian dollars (CAD) and include applicable taxes unless otherwise stated. Prices are subject to change without notice.

4.2 Payment Schedule

• Deposit: 50% of total charter cost due at booking
• Balance: Due 48 hours before charter departure
• Additional charges (if any): Due upon completion of charter

4.3 Payment Methods

We accept major credit cards, bank transfers, and certified cheques. Payment processing is handled through secure, encrypted systems.

5. Cancellation and Refund Policy

5.1 Customer Cancellations

• More than 72 hours before departure: Full refund minus processing fees
• 24-72 hours before departure: 50% refund
• Less than 24 hours before departure: No refund

5.2 Weather Cancellations

If weather conditions are deemed unsafe by our captain, we will offer to:

• Reschedule your charter to the next available date at no additional cost
• Provide a full refund if rescheduling is not possible

5.3 Mechanical Issues

In the event of mechanical problems with your assigned vessel, we will attempt to provide a suitable alternative. If no alternative is available, a full refund will be provided.

6. Safety and Conduct

6.1 Safety Requirements

All passengers must:

• Follow all crew instructions
• Wear provided safety equipment when required
• Report any medical conditions that may affect their safety
• Remain in designated areas of the vessel

6.2 Prohibited Items

The following items are not permitted on board:

• Glass containers
• Illegal substances
• Firearms or weapons
• Excessive alcohol (beyond reasonable consumption)
• Pets (unless pre-approved)

6.3 Conduct

Passengers must conduct themselves in a respectful manner. We reserve the right to terminate a charter early without refund if passenger behavior poses a safety risk or disrupts the experience for others.

7. Liability and Insurance

7.1 Our Liability

Our liability is limited to the amount paid for your charter. We are not responsible for:

• Personal injuries resulting from passenger negligence
• Loss or damage to personal property
• Indirect, consequential, or punitive damages
• Delays caused by weather or circumstances beyond our control

7.2 Insurance Coverage

We maintain comprehensive marine insurance covering our vessels and operations. Passengers are responsible for their own travel and personal insurance.

7.3 Assumption of Risk

By participating in our charter services, you acknowledge that marine activities involve inherent risks and you assume responsibility for your own safety and well-being.

8. Modifications and Itinerary Changes

We reserve the right to modify itineraries, routes, or schedules based on weather conditions, safety considerations, or operational requirements. Every effort will be made to provide comparable alternative experiences.

9. Force Majeure

We are not liable for delays, cancellations, or modifications caused by circumstances beyond our control, including but not limited to:

• Severe weather conditions
• Natural disasters
• Government regulations
• Port closures
• Mechanical failures

10. Privacy and Data Protection

Your personal information is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

11. Intellectual Property

All content on our website, including text, graphics, logos, and images, is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.

12. Governing Law

These Terms are governed by the laws of British Columbia, Canada. Any disputes shall be resolved in the courts of British Columbia.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated revision date. Continued use of our services constitutes acceptance of modified terms.

14. Contact Information

For questions about these Terms & Conditions, please contact us at: